Always Personal: Hull Based Customised Gifts (For Loved Ones)

Every year, Always Personal sends 1000s of customised gifts to shoppers across the UK. Since launching in 2011, they’ve become a leading personalised gift firm.

Behind the company is Rob Harbord.

When Rob left school, he set up a web design business, which he ran for five years. After this, he went on to run various ecommerce businesses, before applying his know-how into Always Personal.

Rob launched the business, because he wanted to provide families with a low-cost, personalised gift service. Rob prides himself on providing great customer service, as well as insisting that every gift that leaves the workshop is engraved, printed, or embroidered to the utmost standard.

But it was an unlikely COVID-19 lock-down that turned this brand into a success story. In November 2020, over 400,000 people searched for “personalised gifts” in the run up to Christmas. During this period, visits to the Always Personal website more than tripled.Our keyrings, aprons, mugs, and mouse mats have been particularly popular, and we saw a massive increase in demand for our personalised puzzles,” said Rob.

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Impressively, Always Personal has sold more than 12000 units of their engraved, personalised puzzles, which proved to be a great distraction during periods of isolation.

The possibilities are limitless with personalised gifts, and we’re constantly striving to introduce more and more items to our range; giving the customer something truly unique for any gifting occasion, from weddings and Valentine’s Days, to stag dos, and baby shower presents,” said Rob.

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