Disruptor London

Shipping Countries: United Kingdom (UK)

Ready to ship in 1 business day

Shipping Policy

Shipment processing times

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We currently offer free shipping on orders over £25. Otherwise, we will charge £3.95 for shipping and delivery.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

We hope you are hap­py with any of our prod­ucts and ser­vices. How­ev­er, if you are not com­plete­ly sat­is­fied with your pur­chase for any rea­son, you may re­turn it to us for a full re­fund, store cred­it, or an ex­change. Please see be­low for more in­for­ma­tion on our re­turn pol­i­cy.

Returns

All re­turns must be post­marked with­in twen­ty eight (28) days of the pur­chase date. All re­turned items must be in un­used and re­sal­able con­di­tion, in its orig­i­nal pack­ag­ing and ac­com­pa­nied by a valid proof of pur­chase.

Return process

To re­turn an item, please con­tact us via the Gramersi messaging system to ob­tain a Re­turn Mer­chan­dise Au­tho­riza­tion (RMA) num­ber. Af­ter re­ceiv­ing a RMA num­ber, place the item se­cure­ly in its orig­i­nal pack­ag­ing, and mail your re­turn to the ad­dress give by our sup­port team.

Please note, you will be re­spon­si­ble for all re­turn ship­ping charges. We strong­ly rec­om­mend that you use a track­able method to mail your re­turn.

Refunds

Af­ter re­ceiv­ing your re­turn and in­spect­ing the con­di­tion of your item, we will process your re­turn or ex­change. Please al­low at least sev­en (7) days from the re­ceipt of your item to process your re­turn or ex­change. Re­funds may take 1-2 billing cy­cles to ap­pear on your cred­it card state­ment, de­pend­ing on your cred­it card com­pa­ny. We will no­ti­fy you by email when your re­turn has been processed.

Exceptions

For de­fec­tive or dam­aged prod­ucts, please con­tact us at the con­tact de­tails be­low to arrange a re­fund or ex­change.

Questions

If you have any ques­tions con­cern­ing our re­turn pol­i­cy, please con­tact us via the Gramersi messaging system.