The Karry London sets out to make packing bulky toiletries a thing of the past. Our mission is our to inspire people to travel sustainably and stylishly and make single-use plastic a thing of the past.
The Karry‘s Founder, Ginny Roberts – won TWO CLBS Enterprise of the Year (2023) Awards at the CLBS Enterprise Expo 2023 – for ‘innovation’ and ‘sustainability.’
In today’s PRODUCTcast episode, Ginny Roberts from The Karry walks us through her premium skincare travel sets.
The Karry’s premium skincare travel set is for skincare enthusiasts who want to take their products on the go, without having to compromise.
Shipping Countries: United Kingdom (UK)
Ready to ship in 1-3 business days
Shipping PolicyFree Shipping on orders over £49.99.
Your order will be shipped via Royal Mail with delivery within 1-3 working days
Unfortunately, you may wish or need to return The Karry.
Should you wish to discuss your purchase or have any concerns with your purchase, please do contact us in the first instance using the Gramersi messagingsystem where we will be happy to address your concerns within 3 working days.
To start a return, you can get in touch with us via the Gramersi messaging system. Please include the following details in your return and refund request message:
Full name
Contact details: phone number and email address
The item being returned
State your reason for requesting a return and refund
Any accompanying images
Date of purchase
Invoice/original receipt or order number OR
A copy of your purchase email
If your return request is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The Karry has to be returned to us in its entirety accompanied with proof of purchase, sales invoice and the original packaging. We do not accept the return of incomplete sets. Any set returned to us with missing items will not be validated and the return will be made void with no refund issued.
Returns of The Karry which are of unopened, unused, undamaged and unsoiled condition has to be done within 14 days of purchase.
Please note we do not pay for the cost of returns. We strongly advise keeping a copy of your postage receipt as proof of your return of The Karry to us as we will not be liable for any delays or mishaps which occur due to postage.
We will notify you once we have received and inspected your return, and let you know if the refund has been approved or not.
In instances where The Karry is posted to us and has been opened, soiled, damaged, or with parts missing, a refund will not be issued nor will The Karry be returned.
If your refund request is approved, any refund issued will be automatically refunded on your original payment method. Any discounts applied at time of purchase will be recalculated when the item is returned.
Please remember it can take some time for your bank or credit card company to process the refund back to you.
We will not be able to issue any refunds on The Karry purchased outside of our official sales channels.
Unfortunately, we cannot accept returns on sale items or gift cards.
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